Enterprise Service Management software
Create a Single Point of Contact (SPOC) for your customers with TOPdesk!
Wouldn't it be nice if your customers could get all the answers to their IT or other service questions from one place?
With TOPdesk's Enterprise Service Management (ESM) software, all your service teams process all requests together from a single platform.
TOPdesk streamlines customer support throughout your organization. This is how you really offer added value to your customers!
Benefits of combined services
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Higher customer satisfaction
Increase transparency and ensure greater customer satisfaction by using a SPOC.
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Better collaboration
Let all your service teams work together on one platform and make it easier to share tasks, knowledge, etc. Thus, customer support also improves.
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Higher ROI and lower costs
Because all service teams work together on the same platform, the workload is shared and operational costs are reduced. You also lose less budget on department-specific tools.
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Higher quality of service
Problems are solved faster because the strengths of each department are used. As a result, you have more time for major improvements.
Interested in this great tool?
Qinexo can help you with all your questions. Book a demo or contact us!
